FAQ

What formats do NYUHB offer?

Both libraries New York Underground House Beats and New York Moods are supplied as industry-standard 44.1kHz/24-bit Wavs. Further ‘New York Underground House Beats’ offers Ableton-ready features like the Drum Pattern Tool. The library includes a range of sampler-ready formats like Kontakt, Logic EXS24, Cubase Groove Agent and SoundFont. The sounds are designed to be as compatible as possible to allow them to be used instantly.

What if I didn't receive an email with my download link?

Your download is available instantly, in addition to being emailed to you. If you didn’t receive an email, please check your spam box. If for some reason you keep facing email issues, contact us and we’ll give support within 12 hrs (and usually much faster).

I have issues downloading my purchase. What to do?

Due to the large file size it may take some time to download on a slower internet connection. In the case that your download link expired and your download is incomplete please don’t hesitate to contact us and we will extent your download expiration date. In the case of an unzipping error this generally has to do with an incomplete download or in the case of Windows users, I recommend Winzip as a reliable unzipping software.

Your loops are 100% Royalty Free. What does this mean?

When you buy New York Underground House Beats or download New York Moods you are NOT obtaining OWNERSHIP of the sounds – you are in fact purchasing a LICENSE to use the sounds within your musical compositions, whether or not your compositions are released commercially. You may not re-distribute these products in any way.

Can someone else use the sounds I have purchased?

The license is non-transferable, so if you are using an illegal copy of the product, you are not authorised to use the sounds. The original producer of the sounds will always remain the OWNER of the sounds.

I got an error when loading the sounds, presets or the Drum Pattern Tool.

Please make sure you’ve checked the requirements before downloading the library. Dont move the folder “Oneshots” as the Drum Pattern Tool and the multikits reference to that folder. Dont move the audio files from the multikit folder to another place, unless you are familiar with relocating audio files for your sampler.

Do you charge taxes?

We do not charge or collect any form of tax. All prices are final prices. Due to § 19 UStG, we charge no sales tax and therefore do not exclude them. Please consult your local tax authority if you have further questions regarding this subject.

I like your work. How can I support you?

I appreciate your question very much. The best way to support is simply by buying the sample pack New York Underground House Beats. Another way to support might be an invitation for a cup of coffee 🙂

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